Chat with Via Benefits Anytime
Get help with enrollment, funding, and website questions 24/7.
Questions can come up at any time. Via Benefits' website chat feature can help you find answers whenever you need support, day or night.
The Via Benefits Virtual Guide is available 24/7 and offers quick, easy support for common questions about enrollment, funding, and technical issues.
It can also guide you through your online application. Walkthroughs are now available for Medicare Supplement (Medigap), Medicare Advantage, Prescription Drug, Dental, Vision, and Dental, Vision, and Hearing combination plans.
To get started, select the “Chat with Via Benefits” button, then choose the category that best matches your question: funding, enrollment, or website/mobile app assistance. Follow the prompts to get answers, or choose to chat with a live agent during service center hours: Monday through Friday, 8:00 a.m. to 7:00 p.m. ET. We're here to help you get the support and information you need.
