Keep Your Via Benefits Profile Up To Date
Make smarter, faster decisions about your coverage.
Keeping your Via Benefits Profile current is one of the easiest ways to save time and make informed choices about your health coverage. It may even help you find opportunities to save money. Your online Profile is a secure, central place for your information and helps our benefit advisors support you during calls. When Profile is up to date, you may be able to get the information you need online without calling us.
Why it matters
The information in your Profile powers tools like Coverage Checkup, which gives you personalized plan recommendations during Open Enrollment. The more accurate your information is, the easier it is to compare options and choose a plan that fits your health needs, budget, and preferences.
What to do
Visit my.viabenefits.com to:
Sign up or sign in
Review and update your personal information, including:
Address and ZIP code
Healthcare providers
Health status
Prescription drug details
Taking just a few minutes to confirm your information now can make it easier to compare plans, review recommendations, and enroll when you're ready.
Pro Tip
Coverage Checkup helps you compare your current plan to 2027 plans.
Healthcare providers
Add your current doctors, specialists, and hospitals to your Profile. When exploring new coverage options, you’ll be able to see whether your providers are in-network.
Where to update your information
Visit my.viabenefits.com and sign in. From your Home page, click Go to Profile.
Use the Personal Information and Health Information tabs to review and update your details.
Want to update info for a family member? Just click their icon to get started.
Contact information
Your address and ZIP code determine which plans are available to you, and where we send important mail.
Make sure your address, email, and phone number are current to avoid delays and save time during calls.
Prescription information
Keeping your prescription details up to date helps you compare Prescription Drug Plans and estimate out-of-pocket costs. Be sure to include:
Medication names
Dosage and frequency
Preferred pharmacies