Keep Your Via Benefits Profile Current

Make Smarter, Faster Decisions About Your Coverage

Keeping your Via Benefits Profile current is one of the easiest ways to save time, make informed choices about your health coverage, and maybe even save money. Your online Profile is a secure, central hub that our benefit advisors use to assist you during calls. But if your Profile is already up to date, you may not need to call us at all!

Why It Matters

The information in your Profile powers tools such as Coverage Checkup, which gives you personalized plan recommendations during Open Enrollment. With accurate details, you’ll be better equipped to choose a plan that fits your health needs, budget, and preferences.

What to Do

Visit my.viabenefits.com to:

• Sign up or sign in

• Review and update your personal information, including:

  • Address and ZIP code

  • Healthcare providers

  • Health status

  • Prescription drug details

Taking just a few minutes to confirm your information now can make a big difference later.

The following information provides tips and the advantages of taking the time to review, confirm, and update your personal information.

Healthcare Providers

Add your current doctors, specialists, and hospitals to your Profile. When exploring new coverage options, you’ll be able to see whether your providers are in-network.

Where to Update Your Information

Visit my.viabenefits.com and sign in. From your home page, select Go to Profile.

Use the Personal Information and Health Information tabs to review and update your details.

Want to update info for a family member? Just select their icon to get started.

Contact Information

Your address and ZIP code determine which plans are available to you and where we send important mail.

Make sure your address, email, and phone number are current to avoid delays and save time during calls.

Prescription Information 

Keeping your prescription details up to date helps you compare Prescription Drug Plans and estimate out-of-pocket costs.

Be sure to include:

• Medication names

• Dosage and frequency

• Preferred pharmacies